BRETA Firm — Help & Questions

We’re here to make your experience with BRETA clear, simple, and fully supported.
If you don’t find your answer below, reach out to us anytime — our team is ready to help.

General Questions

What does BRETA Firm do?

BRETA specializes in financial services, accounting, business optimization, and marketing infrastructure. Our goal is to help businesses build strong financial systems, scale profitably, and operate like top-tier enterprises.

How do I contact support?

You can reach us at:
📩 support@bretafirm.com
Our team responds within 24 hours.

What industries does BRETA work with?

We serve restaurants, retail brands, boutiques, dispensaries, service-based businesses, and startups looking to improve financial structure and marketing performance.

Account & Orders

Do I need an account to purchase services?

No account is required. Once you check out, our team receives your order and contacts you directly to begin service onboarding.

How will I receive my services?

All services are delivered digitally via email or client portal — depending on the plan you choose.
This includes spreadsheets, reports, audits, forecasts, and marketing deliverables.

Can I change or update my order?

If the service has not begun yet, yes — message us immediately at support@bretafirm.com.

Billing & Payments

What payment methods do you accept?

We accept all major credit cards and Shopify Payments.
Financing options may become available for high-tier services.

When do services begin after payment?

You will receive a confirmation and onboarding message within 3–12 hours after purchase.

Are services refundable?

Most BRETA services are non-refundable once work begins, since every plan requires time, labor, and custom development from our team.
(See our full Return Policy for details.)

Service Questions

How long does each service take?

Delivery time depends on the plan:

• Accounting & Financial Setup: 2–5 business days

• Cash Flow Analysis: 3–7 business days

• Marketing Consultation: 1–3 business days

• Full Optimization Plans: 7–14 business days

Do you offer revisions if something needs adjustment?

Yes. All services come with complimentary revisions within the scope of the original order.

Can you customize services for my business?

Absolutely. BRETA specializes in custom financial frameworks, marketing structures, and business systems.

Technical Support

I didn’t receive my files — what do I do?

Check your spam folder.
If nothing arrives within 24 hours, email us and we will resend immediately.

My download link won’t open.

Links sometimes expire or become corrupted. Contact support and we’ll regenerate your files right away.

Do you store my business information securely?

Yes. All client data is encrypted and never shared with third parties.

Still Need Help?

Our team is here for you.
📩 support@bretafirm.com

BRETA is committed to building powerful, long-term results for your business.